Retourenservice | Rücksendung einfach gemacht | VerticalExtreme

Retoure & Rücksendung bei VerticalExtreme

Passt die Größe, Farbe oder Länge nicht? Kein Problem. Bei VerticalExtreme kannst du deine Kletter- und Outdoor-Ausrüstung unkompliziert zurücksenden oder umtauschen. Hier erfährst du Schritt für Schritt, wie das funktioniert und welche Kosten anfallen.

So funktioniert die Rücksendung – Schritt für Schritt

1. Frist prüfen: Du hast 14 Tage ab Erhalt der Ware Zeit, deine Bestellung zurückzugeben. 2. Artikel vorbereiten: Lege die Ware möglichst originalverpackt und ungetragen zusammen mit dem Lieferschein in das Paket. 3. Rücksendelabel nutzen: Ein DHL-Rücksendelabel erhältst du auf Anfrage von uns – einfach aufkleben. 4. Paket abgeben: Gib die Sendung in einer DHL-Filiale oder bei der Deutschen Post ab. 5. Erstattung: Nach Eingang und Prüfung erstatten wir dir den Kaufbetrag auf dem ursprünglichen Zahlungsweg.

Umtausch oder Widerruf – was kostet was?

Kostenloser Umtausch: Möchtest du einen Artikel gegen eine andere Größe, Farbe oder Länge tauschen, übernehmen wir die Kosten – der Umtausch ist für dich kostenlos. Widerruf und Rückgabe: Bei einer Rückgabe mit Erstattung betragen die Rücksendekosten über unser DHL-Label 7,95 € innerhalb Deutschlands und 15,95 € aus Österreich.

Weitere Fragen zur Retoure

Alle Details zu Ablauf und Fristen findest du in unseren Häufigen Fragen. Deine gesetzlichen Rechte zur Rückgabe erklärt dir unser Widerrufsrecht. Bei Fragen zu deiner konkreten Rücksendung hilft dir unser Kundenservice gerne weiter.

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Über VerticalExtreme

VerticalExtreme ist ein von Bergsportlern kuratierter Kletter-, Bergsport- und Outdoor-Shop aus Holzkirchen bei München – online und im Ladengeschäft. Ausrüstung am Fels getestet, faire Preise mit ausgewiesenem UVP-Vergleich.

„Von Bergsportlern kuratiert. Am Fels getestet.“

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Kontakt

VerticalExtreme GmbH
Erlkamer Straße 2
83607 Holzkirchen
Tel.: +49 8024 475267
telefonisch Mo–Fr 14–18 Uhr
kontakt@verticalextreme.de

Ladengeschäft

Öffnungszeiten
Mo–Fr 14–18 Uhr
Sa 9–13 Uhr

Ladengeschäft Holzkirchen →

Service & Hilfe

Versandkosten Zahlungsarten Retourenservice FAQ Kontakt

Mehr entdecken

Klettermarken Outlet & Sale Tested by VerticalExtreme

Beliebte Kategorien

Bekleidung & Schuhe Kletterbekleidung · Kletterhosen · Klettershirts · Kletterschuhe · Zustiegsschuhe

Klettern & Sichern Kletterausrüstung · Karabiner · Friends & Klemmkeile · Klettergurte · Kletterhelme · Klettersteigsets

Seile & Training Kletterseile · Halbseile · Crashpads · Klettertraining · Klettergriffe · Kletterführer

Bergsport & Hochtour Eispickel & Eisgeräte · Steigeisen · Stirnlampen · Tourenstock · Schneeschuhe · Lawinenpiepser

Outdoor & Camping Zelte · Schlafsäcke · Isomatten · Kocher · Rucksäcke

Uhren & Elektronik Casio ProTrek · Casio G-Shock · Suunto

VerticalExtreme – gelisteter Shop bei idealo Preisvergleich (Shop 23022)

Impressum · Datenschutz · AGB · Widerrufsrecht Vertrag widerrufen

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